Etisal Dashboard is for our clients to view call center performance for their accounts.
- The App is integrated with Cisco & Genesys systems.
- The App can fit many projects with interactive filters.
- All required figures are available like (SL, AHT, ASA, Received and Answered Calls).
- The App includes different views to fit
each user need.
- You have more details for each figure if you want to go more deep.
- live quality performance
available for (overall the project, per headers, per agent).